The healthcare management curriculum is comprised of nine residential classes, each dealing with an essential competency of physician leadership. Classes meet in Dallas in focused 4-day sessions—Saturday through Tuesday—to minimize time away from medical practice. A different class is offered every two months, and classes may be started at any time and taken in any order.
The healthcare management curriculum includes:
Negotiation and Conflict Management in Healthcare
Develops the critical negotiating skills needed to increase personal influence and effectiveness. Using real-life healthcare conflict situations, physicians learn to:
- recognize and leverage their sources of power in a negotiation
- identify the opposing party’s interests as distinct from their position
- recognize and deal with most common types of dysfunctional behavior in a negotiation
- negotiate effectively against a stronger opponent
Financial Management of Healthcare Organizations
Develops the critical ability to make financial decisions that reduce risk and create economic value. Using actual hospital and medical practice financial and operational data, physicians learn to:
- analyze and interpret healthcare financial statements
- use discounted cash flow analysis to financially evaluate major spending and investment decisions
- financially evaluate a proposed healthcare acquisition, partnership and joint venture
- determine how much a medical practice or healthcare organization is worth to an outside buyer
Medical Cost and Performance Management
Develops powerful tools to measure and control healthcare costs and improve operating performance. Using real clinical data, physicians learn to:
- identify and control key cost drivers in a medical practice
- determine the true cost of individual medical services
- use breakeven analysis to manage service line profitability
- use flexible budgeting and cost variance analysis to effectively control spending
Quality and Performance Improvement in Healthcare
Develops the knowledge and skills needed to improve the quality of both clinical and patient service processes. Using hospital and medical practice data, physicians learn to:
- increase patient safety and create a patient-centric service culture
- evaluate the efficiency and effectiveness of existing clinical processes
- identify and eliminate redundancy, bottlenecks and non-value added activities in key service processes
- utilize teamwork and contemporary information and communication technology to provide enhanced access, improved outcomes and higher patient satisfaction
Healthcare Information Management and Technology
Develops the critical skills needed to oversee the successful design and implementation of a healthcare information system. Using a real-life HIT implementation, physicians learn to:
- develop an effective IT governance and risk control structure
- effectively manage HIT implementation and life cycle costs
- use advanced information and communication technologies for clinical decision support
- utilize emerging disruptive technologies to improve medical service delivery
Strategic Management of Healthcare Organizations
Develops the strategic thinking skills needed to create a sustainable competitive advantage. Using actual health system case studies, physicians learn to:
- critically assess their organization’s competitive environment and internal strengths and weaknesses
- use value chain analysis to strategically position their medical practice
- identify potential strategic partners and alliances
- develop a set of medical services that offers a unique patient value
Healthcare Policy and Regulation (Washington, DC)
This class meets in Washington, D.C., where physicians meet with key legislators, lobbyists, administrators and media representatives to:
- study the complex process by which healthcare legislation makes its way through Congress
- explore the role of lobbyists and the media in shaping Congressional and public opinion on health policy issues
- learn how the administrative bureaucracy transforms legislation into statutory law
- discuss healthcare regulatory enforcement with the Federal Trade Commission and the Office of Inspector General
Skills and Competencies of Effective Physician Leaders
Develops the key skills and competencies that physician leaders need to be successful in their leadership role. Using lecture format, case studies and class interaction, physicians will learn how:
- emotional intelligence and motivational needs determine leadership success
- to make effective use of the levers of power and personal influence
- their personal communication style is received by others in the organization
- to communicate a vision and motivate people
Leading in Complex Organizations
Analyzes the structural design, decision hierarchy and organizational culture of complex contemporary healthcare organizations and the challenges they present to those who lead them. Using real-life case studies, physicians learn how to:
- re-design organizational structure to improve physician performance
- lead change through the use of adaptive leadership practices
- build coalitions and manage internal conflict
- analyze and ultimately change organizational culture
The Master of Science in Healthcare Management is the business degree of choice for most physician leaders. It provides the critical knowledge and credentials for physicians who have assumed—or are preparing to assume—an administrative or leadership role in their healthcare organization.
The Master of Science degree requires completion of the nine classes of the healthcare management curriculum or any eight classes plus a self-directed field study.
Each class is eligible for 4 semester hours of graduate academic credit and 32 hours of AMA PRA Category 1™ credit toward the AMA Physician’s Recognition Award.
The Healthcare Management Executive MBA is a general business degree preferred by those physicians who wish to transition into an executive leadership role. It requires completion of the nine classes of the healthcare management curriculum plus an additional six online general business classes. These classes provide an integrated overview of functional areas of management as well as analytical tools for effective executive decision-making. They include:
A broad introduction to the principles and techniques of data analysis and statistical inference, including descriptive statistics, probability, sampling distributions, hypothesis testing and regression analysis.
Economic analysis of important business issues, including determination of market prices, trade theory and the effects of alternative tax policies on public welfare.
An overview of marketing management principles and methods, including product pricing, promotion and distribution decisions.
An introduction to corporate financial decision-making, including financial planning, the cost of capital, capital project selection, corporate financing decisions and working capital management.
Examines techniques and analytical models managers use to systematically plan, design operate and control business processes.
A broad examination of the international business environment and its impact on the trade and investment decisions of global firms.
The online general business classes may be started at any time after beginning the healthcare management curriculum. The Naveen Jindal School of Management has been named “one of the top distance learning MBA providers in the world” by the Financial Times. The on-line classes require no on-campus visits.